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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Denise Wellman

Denise Wellman

March 16, 2026

5  out of  5
rating by Denise Wellman
"Veronica was a great help in guiding me through the process of transferring my insurance from Ohio to Florida."
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Crash Brucker

March 12, 2026

5  out of  5
rating by Crash Brucker
"Great service and great conversation!!"
We responded:
"Thank you, Crash! I'm happy you enjoyed the service and conversation. We appreciate your feedback and are here to assist with any insurance needs you may have. Thanks for choosing us!"
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Marion Carver

March 11, 2026

1  out of  5
rating by Marion Carver
"Terrible representatives. Spoke with Marianne about possible insurance. Stated she would call back. Never did. I called back and she was always not there and not available."
We responded:
"Marion, we’re sorry to hear about your experience. We take communication very seriously and strive to respond to all inquiries promptly. If you’d ever like to discuss this further, please feel free to reach out to our office directly."
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Sherry Owens

March 6, 2026

5  out of  5
rating by Sherry Owens
"Diane at Rob Seamans office in Winter Haven went above & beyond to help me get in my new car. Thank you!"
We responded:
"Thank you, Sherry! I'm glad our team could provide the assistance you needed. We're committed to delivering exceptional service. If there's anything else you need, just let us know!"
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joy meyer

March 5, 2026

5  out of  5
rating by joy meyer
"Very helpful and pleasant"
We responded:
"Thank you, Joy! I'm happy to hear that you found our service helpful and pleasant. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Yuleimy Mora

Yuleimy Mora

March 4, 2026

5  out of  5
rating by Yuleimy Mora
"Excelente atención por parte de la Sta. Margarita López y el resto del Equipo dispuesto ayudar.! Muy satisfecha y complacida con la atención y el servicio prestado.!"
We responded:
"¡Gracias, Yuleimy! Me alegra que hayas recibido una atención excelente de nuestro equipo. Nos complace saber que estás satisfecha con el servicio. ¡Estamos aquí para ayudarte con lo que necesites!"
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Iraida Flores

March 2, 2026

5  out of  5
rating by Iraida Flores
"Excelente servicio Miriam es súper amable se toma el tiempo para buscar la mejor oferta y explicarte todo con amabilidad te hacen sentir como en familia Gracias por tu ayuda"
We responded:
"¡Gracias, Iraida! Me alegra saber que Mirian te brindó un servicio tan amable y atento. Nos esforzamos por hacer que nuestros clientes se sientan como en casa. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Jose Marin

February 26, 2026

5  out of  5
rating by Jose Marin
"The agents are very professional I recommend them"
We responded:
"Thank you for the review, Jose. We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Profile photo of JOSE SALVADOR RODRIGO

JOSE SALVADOR RODRIGO

February 26, 2026

5  out of  5
rating by JOSE SALVADOR RODRIGO
"Diana es una excelente asesora , Brinda a los clientes informacion acertada y concreta mil gracias"
We responded:
"¡Gracias, Jose Salvador Rodrigo! Me alegra saber que Diana ha sido de gran ayuda para ti. Nos esforzamos por ofrecer información clara y precisa a nuestros clientes. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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cecilia castañeda

February 26, 2026

5  out of  5
rating by cecilia castañeda
"Life insurance with Diana - great service - great price! Thanks"
We responded:
"Cecilia, thank you for your feedback! I'm happy to hear that Diana provided you with great service and a great price for your life insurance. We appreciate your trust in us. If you have any questions or need further assistance, feel free to reach out!"
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patthy e

February 19, 2026

5  out of  5
rating by patthy e
"Excellent customer service , Veronica is very professional very attentive and she was wonderful working with us getting our insurance Thank you we appreciate you Veronica Juana Eustquio"
We responded:
"Thank you, Juana, for your wonderful feedback! I'm glad to hear that Veronica provided you with attentive and professional service. We appreciate your kind words and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Nesla Olice

February 12, 2026

5  out of  5
rating by Nesla Olice
"Diana provided outstanding help with my car insurance at State Farm. She was extremely patient, knowledgeable, and kind throughout the entire process. She took the time to explain every detail clearly, answered all my questions, and made sure I understood all my options. Thank you, Diana, for your amazing help!"
We responded:
"Hey, Nesla! Thank you for taking the time to share your experience with our State Farm office. I’m so happy to hear that Diana was patient, knowledgeable, and kind while helping with your car insurance and that she made sure every detail and option was clearly explained. We truly appreciate you recognizing her effort and are grateful you chose us to assist you."
Profile photo of Jennifer Jones

Jennifer Jones

February 10, 2026

5  out of  5
rating by Jennifer Jones
"I had a great experience! Friendly staff very knowledgeable. Great price. Thank you state farm!"
We responded:
"Jennifer, thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Christine Jackson

Christine Jackson

February 6, 2026

5  out of  5
rating by Christine Jackson
"Great customer service from agent Veronica. Saved $1,000.00."
We responded:
"Christine, thank you for your review! I'm happy to hear that Veronica provided you with excellent service and helped you save money. Our team is dedicated to delivering the best experience possible. If you have any more questions or need assistance, feel free to reach out!"
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Sonny LaFountain

February 5, 2026

5  out of  5
rating by Sonny LaFountain
"Diana at state farm insurance, Rob Semans office ,I believe Diana is an outstanding asset representing STATE FARM INSURANCE. very helpfull,explained everything in detail ,,She cut my automotive insurance in HALF... THATS A SAVINGS OF 1,700 A YEAR!!!!💰💰💰 CALL DIANA ,WITH ROB SEMANS STATE FARM INSURANCE 🤘😎"
We responded:
"Sonny, thank you for your fantastic feedback! I'm so happy to hear about your positive experience with our office. It's wonderful that we were able to assist you and provide such significant savings on your insurance. If you have any more questions or need further assistance, feel free to reach out anytime!"
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D Mccutchen

January 30, 2026

5  out of  5
rating by D Mccutchen
"Thank you Veronica for always providing great customer service."
We responded:
"Thank you for the shoutout for Veronica! We greatly appreciate you letting us know our team provided a wonderful experience."
Profile photo of Angel Santiago

Angel Santiago

January 29, 2026

5  out of  5
rating by Angel Santiago
"Diana followed up with me about car insurance and I was surprised that she cared enough to call back. She was able to get me the info that I needed and helped me to get an even better quote than I what I already have. Definitely 5 stars and I will be with State Farm many years to come. Thank you so much Diana!""
We responded:
"Angel, thank you for your wonderful feedback! I'm happy to hear that Diana was able to assist you with your insurance needs and provide you with a better quote. We appreciate your trust in us and look forward to serving you for many years. If you need anything else, feel free to reach out!"
Profile photo of Adimaris Dominicci

Adimaris Dominicci

January 29, 2026

5  out of  5
rating by Adimaris Dominicci
"Thank you for the service I received from the staff. All my questions have been answered when I have a concern or needed assistance with the app . I’ve been having this insurance for a little over ten years now and am very appreciated."
We responded:
"Adimaris, thank you for your kind words! I'm happy to know that our team has been able to assist you with your questions and concerns over the years. We truly appreciate your loyalty and are always here to help with anything you need. Thanks for choosing us!"
Profile photo of Shawn Sessions

Shawn Sessions

January 28, 2026

5  out of  5
rating by Shawn Sessions
"Diana helped me transfer the insurance on our 5 vehicles to Rob Semans seamlessly. She also provided us a great rate on a life insurance policy. Of all my experiences with State Farm in 30 years of using them this has been my favorite. She was professional and took the time to make sure I thoroughly understood everything."
We responded:
"Thank you, Shawn, for sharing your experience! I'm happy to hear that Diana made the transition smooth and provided you with a great rate on your policy. It's wonderful to know that your experience with us stands out among your 30 years with State Farm. If you have any more questions or need assistance, feel free to reach out anytime!"
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samuel washington

January 28, 2026

5  out of  5
rating by samuel washington
"Diana was very helpful"
We responded:
"Thank you, Samuel! I'm glad to hear that Diana was able to assist you effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Amalby Arenas

Amalby Arenas

January 28, 2026

5  out of  5
rating by Amalby Arenas
"Diana was very attentive and super helpful. Excellent service. Definitely recommend her if you need a Spanish speaker!! She explained everything perfectly for me to understand!"
We responded:
"Amalby, thank you for your wonderful feedback! I'm happy to hear that Diana provided attentive and helpful service. Our team takes pride in making sure everything is clearly explained, especially for our Spanish-speaking customers. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of James Cullinane

James Cullinane

January 28, 2026

5  out of  5
rating by James Cullinane
"Nice people,very professional. Thank you. Diana."
We responded:
"Thank you, James! I'm happy to hear you found our team to be nice. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Ray Serrano

January 27, 2026

5  out of  5
rating by Ray Serrano
"Verónica Luna is awesome Agent and very professional worker and helpful on everything the customer needs ."
We responded:
"Thank you for your review, Ray! I'm happy to hear that Verónica provided you with such professional and helpful service. Our team is dedicated to meeting your needs, and it's great to know we succeeded. Let us know if there's anything else we can assist you with!"
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Kathryn Hurley

January 27, 2026

5  out of  5
rating by Kathryn Hurley
"Everyone in the office was very helpful and getting me the best policy for the money spent. I really appreciate all your hard work and patience. Thank you so much."
We responded:
"Thank you, Kathryn! I'm happy to hear that our team was able to assist you in finding the best policy. Your appreciation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Luisa Forero

January 27, 2026

5  out of  5
rating by Luisa Forero
"Dianna took the time to explain the prices and options for car insurance. I highly recommend the services offered by State Farm."
We responded:
"Hey, Luisa! Thank you for sharing your experience and for choosing our office. We’re glad Dianna was able to walk through pricing and options with you and make everything clear for your auto insurance. We appreciate you taking the time to leave a review and are here whenever you need help or have questions."